Once you pass 10 properties, quality control breaks. Cleaners self-report, small misses accumulate, and refunds start eating your margin. Here is the 4-step process our biggest customers run.
1. Assign with a schedule
Every cleaner sees only their assigned units, with a checkout deadline and a required photo count per room.
2. Guided photo capture
A mobile-first flow walks the cleaner room-by-room. No skipping, no forgetting the toilet base shot. Photos are auto-compressed and uploaded even on flaky Wi-Fi.
3. AI review in 60 seconds
An AI graded on the Verified Luxury Standard scores every room, flags every defect (hair, streak, wrinkle, dust, misalignment), and produces a pass/fail with a Verified Clean Score™.
4. Manager decision
Approve, request a re-clean, or override with a note. Every action is auditable, so disputes with guests or owners take seconds instead of hours.