At the luxury tier, cleanliness isn’t graded — it’s expected. The differentiator is the details. These are the five standards we grade against for Platinum Luxury.
1. Zero visible hair, anywhere
Pillows, linens, bath mats, drains. One strand and the illusion breaks.
2. Streak-free reflective surfaces
Mirrors, chrome, glass shower doors, appliance fronts. Under bright bathroom light, streaks are unmistakable.
3. Aligned staging
Pillows parallel, throws folded to the same width, remotes at 90°. Symmetry reads as care.
4. Fresh scent, no chemicals
Guests should smell linen, not bleach. Ventilate before check-in.
5. The hidden zones
Toilet base, under the bed, behind the toaster, top of the fridge. Guests check. Cleaners often don’t.
Grade your own turnovers against this standard automatically — start free.